Terms & Conditions for Drummond Courses

Effective date: January 2025

Thank you for booking your Drummond Health & Fitness Education Academy (Drummond) training course. Please read our terms and conditions so that we may confirm your resources for the course and complete the booking. Please acknowledge that you have read the terms and conditions by signing this e-form.

 

Non-Refundable Deposit

1/3 of the full course fee is classed as a non-refundable deposit at the time of booking. This cannot be refunded once we have registered your place. The entire course fee is non-refundable on confirmation of the course. The course is considered confirmed 14 days from the booking date.

After 14 days the full course fee cannot be refunded and becomes payable however changes to your programme dates may be made free of charge with two weeks notice.

 

Deferment of Course Date 

If problems should arise preventing you from attending a course or module date, you may be able to defer to another course or module date. Deferment of course dates within 14 working days of a course, will incur an administration fee of £50. If deferring within 5 working days of the course or module the full course or module fee is payable to re-schedule. If by deferring one module date of a course, the rest of the module dates for that course are affected, a fee will be applied for each module date of that course. As we cannot judge one person’s reason greater than another, this fee will be applied without exception unless a medical note is provided.

 

Course Dates Change

From time to time it may be necessary for Drummond to change the course dates due to circumstances beyond their control. Drummond reserve the right to change the course dates with consultation with you and transfer your attendance to new agreed dates.

 

Deferment of Assessment Dates 

If problems should arise preventing you from attending an assessment day, you may be able to defer to another assessment date. Deferment of assessment days within 14 working days will incur an administration fee of £50. If deferring within 5 working days of the assessment day, £100 fee is payable to re-schedule. If problems arise that prevent you from attending with less than 24 hours notice, a re-assessment fee of £150 will be applied.

 

Transfer of Course Places 

Places are non-transferable in most instances but in exceptional circumstances, subject to the awarding organisation’s procedures and a £95-£195 administration fee, you may be able to transfer your place to another person. Transfers must be agreed with, and confirmed by Drummond prior to the course commencement. All resources must be transferred by the original payee, to the transferee, at their cost.

Interest free payment plans are available with an administration fee. If paying by a deposit and two instalments the fee is £30. If paying by deposit and 4 instalments the fee is £50. If paying by deposit and 9 instalments the fee is £75. Further instalments can be negotiated on an individual basis. All credit card payments incur a 2.5% bankers charge.

If an instalment payment is in default more than 5 working days there is a £30 administration charge applied to your account. The administration charge is deducted from any further instalment payments in the first instance. If two instalments are missed consecutively the instalment plan is considered to have failed and the full course fee becomes payable.

Awarding Organisation certificates will only be released when all course fees have been paid in full. This will not affect you being qualified as you will be qualified from the date of passing your course in full.Your Drummond certificate is fully registerable with REP’s for this purpose.

 

Course Registration Expiry

Under normal circumstances the course registration is valid for one year from the date of booking. This may be extended to a maximum of 18 months in particular circumstances, by written request. The written request must be made before the expiration of the 12 month registration period.

Re-Registration Fees
Level 2 

Level 2 – Assessment and learning centre downloadable resources = £185

Level 2 – Assessment, learning centre downloadable resources & module attendance £295

 

Level 3

Level 3 – New LAP and assessment Only = £185

Level 3 – New LAP, assessment and learning centre downloadable resources = £295

Level 2 – New LAP, assessment, learning centre downloadable resources & module attendance £495\

 

Non-Attendance

A cancellation charge of the full course or module fee will be applied if you fail to attend your booked course without prior notice to Drummond. Please note that a minimum number of candidates are required for each course and as such Drummond reserves the right to cancel or change course or module dates at short notice. In the unlikely event that a course or module is cancelled, candidates will be transferred to the next available course date.

 

Contact Us

If you have any questions, concerns or complaints about these Terms & Conditions, please contact us: